This privacy policy sets out how Suku Labs, Inc. (“SukuLabs,” “we,” “us,” or “our”) uses and protects any information that SukuLabs receives when you use its services, including, but not limited to SukuLabs’ platform, Suku Wallet, Sukuthis, various websites, SMS, APIs, email notifications, applications, buttons, widgets, ads, commerce services and other covered services provided by SukuLabs and its affiliated companies (collectively, the “Services”), and any information, text, links, graphics, photos, audio, videos, or other materials or arrangements of materials uploaded, downloaded, stored, transmitted through or appearing on the Services.
We may change this policy from time to time by updating this page.
WHAT WE COLLECT
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to provide you with Services, and in particular for the following reasons:
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our service in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better service, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Third-Party Cookies
We use third-party services which may place cookies on your computer with your consent or for a legitimate purpose.
DISCLOSURE OF YOUR INFORMATION
We may share non-personal information without restriction. We may share your personal information:
We may also disclose your personal information:
We do not pass your information to anyone else apart from our business services partners as necessary to provide you with the products and services you have requested. We do not use your information for individual profiling without your permission.
LINKS TO OTHER SERVICES
Our Services may contain links to other services of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those linked services. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to each service visited.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please email to the destination in the Contact Us section below. We will correct any information found to be incorrect.
YOUR RIGHTS AND CHOICES
Your rights may vary depending on where you are located. We have created mechanisms to provide you with the following control over your information.
OPT-OUT
You may opt-out of data collection and processing by choosing the appropriate privacy settings on our website or by making a request through our Contact Us section below. We will honor the request to opt-out unless a legal exception applies. Opting out of sharing your personal information with us also may discontinue your participation in the Services.
ACCESSING, UPDATING AND DELETING YOUR INFORMATION
If you have an account with us, you may have the ability to access your information and make updates to or delete your data. If not, you can contact us as set forth in the Contact Us section below to request access to, correction of, or deletion of personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or negatively affect the information’s accuracy.
COOKIES AND AUTOMATIC DATA COLLECTION TECHNOLOGIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
We do not respond to or honor “do not track” (a/k/a DNT) signals or similar mechanisms transmitted by web browsers.
YOUR CALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act of 2018 (“CCPA”) updated by the Consumer Privacy Rights Act (“CPRA”), requires us to provide the following notice to California residents.
This notice does not apply to employment-related information of California-based employees, job applicants, contractors, or similar individuals. Where noted in this notice, the CCPA temporarily exempts personal information reflecting a written or verbal business-to-business communication (“B2B information”) from some of its requirements.
Sharing your personal information for commercial or other purposes
We have not shared any of your personal information with business partners and other third parties in a manner that is likely to be considered to be a “sale” under the CCPA.
Your right to know
You have the right to request that we disclose certain information to you about our collection, use, disclosure, and sale of your personal information over the past 12 months. Once we verify your request, we will disclose to you:
We do not provide access rights to B2B information.
Your right to obtain a copy of your personal information
You have a right to obtain a copy of the specific pieces of personal information we collected about you (also called a data portability request). Once we verify your request, we will provide you a copy of your personal information that is responsive to your request.
We do not provide portability rights to B2B information.
Your right to delete your personal information
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we verify your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We do not provide deletion rights to B2B information.
Your right to opt-out of the sale of your information
We may share information with third parties in a way that is considered a “sale” under the CCPA. Where that is the case, we will comply with California “Do Not Sell” requirements.
OTHER CALIFORNIA PRIVACY RIGHTS
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the Platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please see the Contact Us section below.
NEVADA PRIVACY RIGHTS
Nevada residents have the right to opt out of the sale of certain “covered information” collected by operators of websites or online services. We currently do not sell covered information, as “sale” is defined by such law, and we do not have plans to sell this information.
EUROPEAN USERS - GDPR PRIVACY RIGHTS
This GDPR Privacy Notice is a supplement to our Privacy Policy and concerns certain personal data we have collected about residents of the countries in the European Union, consisting of the European Economic Area, Switzerland, and to the extent that the United Kingdom is no longer a member of the European Union, the United Kingdom (the “EU” or the “European Union”). It explains why we have that information, how we use and handle it, and your rights to that information, all as required by the European Union’s General Data Protection Regulation (“GDPR”).
Cross Border personal data transfers.
Your personal data may be transferred to and stored at our servers located in the United States. The United States has personal data privacy laws that are different from your country. While the United States has not received an adequacy decision from the European Union Commission, we will ensure that it is protected in a manner that is consistent with how your personal data is protected if it was processed in your country.
Legal Bases for Processing
We only use your personal information as permitted by law. We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below. If you have questions about the legal bases under which we process your personal information, contact us at labs@suku.world.
Processing Purpose
Legal Basis
To provide our service
Our processing of your personal information is necessary to perform the contract governing our provision of the Services or to take steps that you request prior to signing up for the Service.
To communicate with you
To optimize our platform
For compliance, fraud prevention, and safety
To provide our service
These processing activities constitute our legitimate interests. We make sure we consider and balance any potential impacts on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by any adverse impact on you (unless we have your consent or are otherwise required or permitted to by law).
To comply with law
We use your personal information to comply with applicable laws and our legal obligations, including anti-money laundering (AML) laws and know-your-customer (KYC) requirements.
With your consent
Where our use of your personal information is based upon your consent, you have the right to withdraw it anytime in the manner indicated in the Service or by contacting us at privacy@consensys.net.
Use for New Purposes
We may use your personal information for reasons not described in this Privacy Policy, where we are permitted by law to do so and where the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis for that use. If we have relied upon your consent for a particular use of your personal information, we will seek your consent for any unrelated purpose.
What are my personal data rights?
You have the following rights concerning your personal data that we hold and process that you can exercise at any time:
All of the above requests will be forwarded on to other parties holding and processing your personal data where appropriate.
PERSONAL DATA REQUESTS
HOW TO EXERCISE YOUR CCPA RIGHTS
To exercise your right to know, right to obtain a copy, or right to delete your personal information as described above, please submit your request to us by either contacting us at the email in the Contact Us section.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales.
HOW TO EXERCISE YOUR GDPR RIGHTS
To exercise your right to know, right to obtain a copy, or right to delete your personal information as described above, please submit your request to us by contacting us using the information in the Contact Us section. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us at privacy@consensys.net or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
Who may submit requests?
Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child.
If you are a resident of California, you may designate an authorized agent to make a request on your behalf by registering such person or entity with the California Secretary of State.
How often can you submit requests?
You may make a CCPA consumer request twice within a 12-month period. You may make a GDPR personal data request once within a 12-month period.
Response timing and format
We make every attempt to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. When you request a copy of your personal information, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity easily.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-discrimination
We will not discriminate against you for exercising any of your CCPA rights. You have a right not to receive discriminatory treatment by us for exercising your privacy rights.
Who do I contact if I have an issue with my personal data that you hold?
Please see our Contact Us section below.
How do I make a complaint about how my personal data is being held or processed?
If you wish to raise a complaint on how we handle your personal data, you can contact our Privacy Officer using the information in the Contact Us section below.
EXCEPTIONS
We cannot delete personal information in those situations where our retention is required for our own internal business purposes or otherwise permitted by the CCPA (such as fraud prevention or legal compliance), GDPR, or other governing authority. In these situations, we will retain your information in accordance with our records retention program and securely delete it at the end of the retention period.
QUESTIONS, DISPUTES AND CHANGES
Your use of SukuLabs' Services and any dispute over privacy is subject to this Privacy Policy and our Terms of Use. If you have any concerns about your privacy with respect to SukuLabs' Services, please contact us with a complete description, and we will try to resolve it. You also have the right to contact your local Data Protection Authority. We reserve the right to update and revise this Privacy Policy from time to time. Please review this Privacy Policy regularly to ensure that you are aware of its terms. Any use of SukuLabs' Services after an amendment to our Privacy Policy constitutes your acknowledgement and acceptance of the revised or amended terms to the fullest extent permitted by law.
CONTACT US
For privacy-related requests you may contact us at one of the following: